Last updated: April 2026

1. Introduction

Flamingo Bay Villas (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a booking with us.

2. Information We Collect

We may collect and process the following personal information:

• Name
• Email address
• Phone number
• Booking details (such as stay dates, number of guests, and preferences)
• Payment information (processed securely by third-party providers)
• Any information you provide when contacting us
• Website usage data (such as pages visited and interactions)

3. How We Use Your Information

We use your information to:

• Process and manage your booking
• Communicate with you before, during, and after your stay
• Send booking confirmations and important information
• Respond to enquiries and provide customer support
• Improve our website, services, and guest experience
• Comply with legal and regulatory obligations

4. Payment Information

All payments are processed securely via trusted third-party payment providers.

We do not store or have access to your full payment card details.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties where necessary, including:

• Booking and property management systems
• Payment providers
• Website hosting and analytics providers

These third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.

For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data where applicable
• Object to or restrict certain types of processing

To exercise any of these rights, please contact us via our website.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via our website.